GENERAL
+ What is HanaHaus?
HanaHaus is a flexible community workspace and café that fosters a vibrant culture of technology and innovation. It offers a dynamic combination of workspace reservations, venue rental opportunities, and fresh selections of beverages and treats from Blue Bottle Coffee. HanaHaus is an SAP community innovation initiative envisioned by the co-founder of SAP, Dr. Hasso Plattner. Read more about our story.
Local favorite Blue Bottle Coffee is providing café service and freshly prepared meals for breakfast and lunch. HanaHaus also offers:
- Workspaces that can be rented for a small fee by individuals and groups
- An assembly space for special events put on by HanaHaus or others who rent it out
- Design thinking workshops, innovation showcases, speakers, musical events and more.
+ Who can use HanaHaus?
HanaHaus is open to the public and welcomes anyone who is looking for a flexible workspace environment.
+ Do I need a membership to use the workspace?
No membership is required. All workspaces are booked on an hourly basis. You must create an account on the HanaHaus website in order to make a reservation.
+ What kind of space does HanaHaus offer?
There is a range of space available to fit your needs. Individual seating, group and lounge seating, as well as meeting and focus rooms are available to reserve. Larger groups can also rent out the entire workspace as an event space.
RESERVATION
+ How do I create a reservation?
- Visit HanaHaus.com > Create an account or sign in > Select a date, time, and workspace > Confirm details and complete your reservation
- For more information, please see our How To Book Guide
- Please note: Only the time of a reservation can be modified. The date cannot be changed. If you make a reservation on the wrong date, please cancel your reservation and create a new one on the correct day.
+ What do I do when I come into the space for my reservation?
Please check-in with the onsite ambassadors at the front desk, who will lead you to your reserved workspace.
+ What comes with my meeting room reservation?
Our meeting rooms are equipped with Wi-Fi, whiteboard or writeable walls, HD monitor, outlets.
+ How can I change the details of my reservation last minute? (time/date/resource type)
Please call our Ambassadors at the front desk to help you with your reservations.
+ Why can I not make a reservation more than 14 days in advance?
Please contact our ambassadors at the front desk to provide you with a coupon to have the option to book beyond the 14-day window. newportbeach@hanahaus.com
+ What is a coupon?
A coupon is a promotional code that can be applied for a discount to your reservation or access to a certain calendar view.
+ How can I use my coupon?
While making a reservation, type the unique coupon code into the coupon section during checkout or choose from a pre-assigned coupon code from your profile. To see all of your pre-assigned coupon codes, go to ‘Account’ and click ‘Coupons.’
+ How can I cancel my reservation?
- Under ‘My Account’ navigate to ‘My reservations’ and select ‘cancel reservation’
- Please refer to our cancellation policy in our workspace terms of use.
+ What is the cancellation policy?
To be able to receive a full refund please note the following:
- Reservations of resources with a monitor, such as meeting rooms require twenty-four (24) hours' notice prior to your reservation time.
- Workspace and other resources require a minimum of one (1) hour notice prior to your reservation time.
- You can find our full cancellation policy here: Cancellation Policy
+ When do I receive my refund after I cancel it?
It can take up to 10 business days to receive a refund depending on your bank.
+ What type of payments do you accept?
We accept most of the common types of credit and debit cards as well as Apple Pay, Google Pay, and Link. We do not accept cash or check.
EVENT SPACE RENTAL
+ How do I host an event at HanaHaus?
- Sign in to your HanaHaus Account > Go to ‘Reservations’ > Select ‘My Events’ > Submit Event Inquiry. Fill out the event inquiry form to get started. We will reach out to you to confirm your event details and discuss next steps.
+ What types of events can I host at HanaHaus?
HanaHaus allows people to host professional events such as networking mixers, speaker engagements, panel discussions, etc. We do not offer the option of renting the space for bridal showers, birthday parties, or weddings.
+ What are the event space requirements?
Event space requirements are different for each location, please see more information for: Newport Beach
+ How can I tour the space?
You're welcome to see one of our Ambassadors at the front desk who will be happy to walk you through our space.
WORKSPACES AND AMENITIES
+ What amenities are in the workspace?
- In-House Café, brought to you by our partner Blue Bottle Coffee.
- Lockers for storing personal items
- Whiteboards and Pens
- See what else we offere here: What We Offer
+ Who can attend community events?
Our community events are open to everyone. Visit our events calendar to register!
+ Where can I park?
We have limited guest parking based on a first come first served basis, please see our Ambassadors at the front desk for a valid parking permit. Other parking options are the Lido Marina Village parking structure or street parking in the nearby neighborhood.
+ Does HanaHaus allow pets in the space?
Out of respect for all workspace guests and to the food & beverage business of our partner Blue Bottle Coffee, we only allow trained service animals within our space. We do have a great outdoor patio where pets can wait outside.
HOSPITALITY
+ Does my reservation include Blue Bottle Coffee?
Blue Bottle is our exclusive partner and serves a great selection of beverages and food items inside our space. However, guests must pay for Blue Bottle as a separate expense.
+ Can I bring outside food & drinks?
Yes, outside food and drinks are permitted as long as they are in individually wrapped containers. Blue Bottle Coffee also offers food and beverages for purchase at the in-house cafe.
+ Do you have any recommendations for nearby restaurants?
- Check out the nearby Lido Marina Village, which boasts a wide variety of culinary cuisine within walking distance of HanaHaus. Enjoy a variety of dishes from our neighbors at Malibu Farms, Zinqué, Bear Flag, Z-Pizza, and more!
- Our ambassadors at the front desk would be happy to recommend more options or their favorite local spots!
+ Do you have some recommendation on catering services for working lunch/workshops?
Yes, we are working with local catering companies that can provide you with lunch options for your meetings/workshops. We are happy to provide you with recommendations! Ask our ambassador at the front desk for more information.
Have other questions? Contact Us
Phone: (949) 675 2161 | Email: newportbeach@hanahaus.com